Shipping policy
SHIPPING POLICY
Roosters Peacock ships orders throughout all 50 U.S. states and to Canada.
ORDER PROCESSING
Orders are generally prepared and shipped within 3 business days after payment is successfully received.
Business days do not include weekends or holidays. During unusually busy periods, severe weather, or other circumstances outside our control, processing may take slightly longer.
SHIPPING COSTS AND OPTIONS
Available shipping options and shipping charges are shown during checkout based on the delivery address and items ordered.
TRACKING
All U.S. and Canadian orders include tracking.
After an order ships, tracking information will be sent to the email address provided during checkout. Tracking may take some time to begin updating after the carrier receives the package.
DELIVERY TIMES
Delivery times begin after the order has been processed and transferred to the shipping carrier.
Any delivery date or transit time provided at checkout or by the carrier is an estimate and is not guaranteed. Delivery may be affected by the destination, shipping service, carrier delays, weather, holidays, customs processing, or other circumstances outside the control of Roosters Peacock.
CANADIAN ORDERS
Canadian customers are responsible for any customs duties, import taxes, brokerage charges, or other fees assessed by Canadian authorities or the shipping carrier.
These charges are not included in the product price or shipping charge paid to Roosters Peacock.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address during checkout.
Contact roosterspeacockstore@gmail.com immediately if an address correction is needed. Address changes cannot be guaranteed after an order has entered processing or has shipped.
DELAYED OR MISSING PACKAGES
Once an order has shipped, delivery is handled by the shipping carrier. Roosters Peacock is not responsible for delays caused by the carrier, customs, severe weather, incorrect delivery information, or other events outside our control.
When tracking appears delayed, missing, or incorrectly marked as delivered, contact roosterspeacockstore@gmail.com with your order number so we can help review the shipment information and determine the appropriate next step.
DAMAGED OR INCORRECT ORDERS
Inspect your order after delivery. For an item that arrives damaged, defective, or incorrect, contact roosterspeacockstore@gmail.com within 7 calendar days and include your order number and clear photographs of the item, packaging, and shipping label when applicable.
Please review our Return, Refund, Digital Product & Content Use Policy for complete return and refund terms.
CONTACT
Roosters Peacock
Carrollton, IL 62016
roosterspeacockstore@gmail.com